{"id":14845,"date":"2018-12-06T06:36:40","date_gmt":"2018-12-06T06:36:40","guid":{"rendered":"https:\/\/www.krimcode.com\/service\/"},"modified":"2020-10-05T02:43:25","modified_gmt":"2020-10-05T02:43:25","slug":"service","status":"publish","type":"page","link":"https:\/\/www.krimcode.com\/de\/service\/","title":{"rendered":"Service"},"content":{"rendered":"[vc_row row_type=”parallax” equal_height=”true” full_height=”true” background_img_id=”12908″ css=”.vc_custom_1513583042005{padding-top: 0px !important;padding-right: 35px !important;padding-bottom: 0px !important;padding-left: 35px !important;}”][vc_column css=”.vc_custom_1547292971672{padding-top: 50px !important;}”][vc_wp_text]\n

Customer Service<\/span><\/h2>\n[\/vc_wp_text][vc_row_inner equal_height=”yes” gap=”20″ css=”.vc_custom_1547292612910{margin-top: 50px !important;}”][vc_column_inner width=”1\/4″ css=”.vc_custom_1547293681864{padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(255,255,255,0.67) !important;*background-color: rgb(255,255,255) !important;}”][vc_column_text]\n
FAQ<\/h5>\n

To offer answers to frequently asked questions about our brand, products, features and processes, we\u2019ve put together a FAQ section for your convenience. Please check out the FAQ link below.<\/span><\/p>\n[\/vc_column_text][button button_hover_style=”style2″ button_bg_style=”fill” text=”FAQ” url=”url:%23faq|||” size=”standard” position=”separate” button_text_color=”#ffffff” button_bg_color=”#cc2222″ button_border_radius=”5px”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1547293685902{padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(255,255,255,0.67) !important;*background-color: rgb(255,255,255) !important;}”][vc_column_text]\n

Support & Service<\/h5>\n

If you have any questions regarding our products, their features, operating instructions or how to care for your bag and our product descriptions or FAQ sections didn\u2019t offer enough information, please contact us at any time.<\/span><\/p>\n[\/vc_column_text][button button_hover_style=”style2″ button_bg_style=”fill” text=”Contact us” url=”url:https%3A%2F%2Fwww.krimcode.com%2Fde%2Fkontakt%2F|title:Kontakt||” size=”standard” position=”separate” button_text_color=”#ffffff” button_bg_color=”#cc2222″ button_border_radius=”5px”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1547293689839{padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(255,255,255,0.67) !important;*background-color: rgb(255,255,255) !important;}”][vc_column_text]\n

Shipping & Returns<\/h5>\n

Krimcode bags on this page ship worldwide for free and can be returned within 30 days if in a brand new condition. For more information about shipping, shipping times and how to return a product click on the link below.<\/span><\/p>\n[\/vc_column_text][button button_hover_style=”style2″ button_bg_style=”fill” text=”Shipping & Returns” url=”url:https%3A%2F%2Fwww.krimcode.com%2Fde%2Fshipping-and-returns%2F|title:Versand%20%26%20Retouren||” size=”standard” position=”separate” button_text_color=”#ffffff” button_bg_color=”#cc2222″ button_border_radius=”5px”][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1547293694427{padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(255,255,255,0.67) !important;*background-color: rgb(255,255,255) !important;}”][vc_column_text]\n

Warranty<\/h5>\n

Krimcode offers a life time warranty on all its products. If you encounter a problem with quality, please let us know. To make a warranty claim and to find out more about our warranty program, click on the link below.<\/span><\/p>\n[\/vc_column_text][button button_hover_style=”style2″ button_bg_style=”fill” text=”Warranty” url=”url:https%3A%2F%2Fwww.krimcode.com%2Fde%2Fgarantie%2F|title:Krimcode%20Garantie||” size=”standard” position=”separate” button_text_color=”#ffffff” button_bg_color=”#cc2222″ button_border_radius=”5px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10″][vc_empty_space height=”64px”][vc_column_text]\n

Krimcode FAQ<\/h2>\n[\/vc_column_text][vc_column_text]\n

Here we answer the most frequent questions!<\/p>\n[\/vc_column_text][vc_empty_space][vc_text_separator title=”General information” i_icon_fontawesome=”fa fa-pencil-square-o” i_color=”juicy_pink” i_size=”xs” color=”#dd3333″ pxthickness=”2″ add_icon=”true”][vc_empty_space][vc_toggle title=”WHERE ARE KRIMCODE PRODUCTS MANUFACTURED?”]Krimcode supplies its products from around the world. The country of origin is clearly marked on each product label.<\/p>\n

The majority of our products produced overseas are manufactured in our modern production facility in Canton.<\/p>\n

For further information please don\u2019t hesitate to contact us<\/a><\/span><\/strong>.[\/vc_toggle][vc_toggle title=”HOW CAN I CLEAN MY KRIMCODE PRODUCT? IS MY KRIMCODE BACKPACK WASHABLE?”]You can clean the outside fabric with a damp cloth. Afterwards, allow the bag to dry away from direct sunlight.<\/p>\n

Important! Do not bleach or soak the bag in water.[\/vc_toggle][vc_toggle title=”WHERE CAN I GET MY KRIMCODE PRODUCT REPAIRED?”]Please fill out the following Warranty Claim form<\/a><\/span>.<\/strong> We will try to solve your problem as quickly as possible.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10″][vc_text_separator title=”Shop on Krimcode.com” i_icon_fontawesome=”fa fa-pencil-square-o” i_color=”juicy_pink” i_size=”xs” color=”#dd3333″ pxthickness=”2″ add_icon=”true”][vc_toggle title=”Can I shop on the Krimcode website without registering as a member?”]Yes, our one page checkout allows you to purchase items without registering for an account.[\/vc_toggle][vc_toggle title=”What are the benefits of registering for a Krimcode account?”]\n