To offer answers to frequently asked questions about our brand, products, features and processes, we’ve put together a FAQ section for your convenience. Please check out the FAQ link below.
Support & Service
If you have any questions regarding our products, their features, operating instructions or how to care for your bag and our product descriptions or FAQ sections didn’t offer enough information, please contact us at any time.
Shipping & Returns
Krimcode bags on this page ship worldwide for free and can be returned within 30 days if in a brand new condition. For more information about shipping, shipping times and how to return a product click on the link below.
Krimcode offers a life time warranty on all its products. If you encounter a problem with quality, please let us know. To make a warranty claim and to find out more about our warranty program, click on the link below.